We are seeking a motivated Frontliner to handle guest services and complaints, ensuring a seamless and pleasant experience for our guests.
Qualifications
- Minimum education: SMA/SMK or equivalent; preferably SMK Perhotelan.
- At least 1 year of relevant experience.
- Strong communication skills, both written and spoken.
- Proficiency in English (written and oral).
- Experience with Property Management System (PMS) is a plus.
- Open to all genders; no age limit.
Key Responsibilities
- Process guest check‑in and check‑out efficiently.
- Handle reservations, guest inquiries, and initial complaints.
- Manage front‑office payments, administrative tasks, and night audit duties.
- Coordinate with housekeeping and engineering to ensure room availability and readiness.
Working Schedule
Monday – Saturday, 08:00 – 16:00.
Required Skills
- Effective communication in English.
- Marketing communication abilities.
- Problem‑solving skills.
| Pengalaman | Entry |
| Gender | Laki-laki Perempuan |
| Pendidikan | SMA SMK |
| Skill | Berkomunikasi dalam Bahasa Inggris Keterampilan Komunikasi Pemasaran Keterampilan Pemecahan Masalah |
| Benefit | Bonus kinerja BPJS Gaji Pokok |
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