Job Overview

We are seeking a proactive and professional Front Desk Agent to join Maxone Hotel Bukit Jimbaran. The role involves handling guest interactions, managing front‑office operations, and supporting the team in a fast‑paced environment.

Key Responsibilities

• Greet and assist guests with a friendly and professional demeanor.
• Perform check‑in and check‑out procedures accurately.
• Handle reservations, inquiries, and telephone calls.
• Maintain front‑office records and prepare reports using MS Word, Excel, and PowerPoint.
• Collaborate with other departments to ensure seamless guest experiences.
• Manage situations under pressure while maintaining service standards.

Requirements

• Minimum education: D3/D4 (associate degree) or S1 (bachelor’s degree) relevant to the position.
• Relevant experience in the hospitality industry is preferred.
• Excellent verbal communication skills; fluency in English is a plus.
• Ability to work both independently and as part of a team.
• Basic computer proficiency (MS Word, Excel, PowerPoint).
• Proactive attitude, strong initiative, and ability to work under pressure.
• Willingness to be stationed at Maxone Hotel Bukit Jimbaran.
• Male candidates only.

Work Schedule

Days: Monday – Monday (7‑day rotation)
Hours: 00:00 – 00:00 (shift to be assigned)

Additional Information

• Employment type: Full‑time
• Location: Maxone Hotel, Bukit Jimbaran
• Gender requirement: Male
• Key skill: Verbal communication