Manajer Front Office Hotel

Front Office Manager needed for Maxone Hotel Bukit Jimbaran. The role requires strong communication, teamwork, and the ability to work under pressure while delivering professional, courteous service to guests.

Key Responsibilities:

• Manage daily front office operations and ensure smooth guest check‑in/check‑out processes.
• Maintain high standards of customer service, addressing guest inquiries and issues promptly.
• Coordinate with housekeeping, sales, and other departments to optimize guest experience.
• Prepare reports and handle basic administrative tasks using MS Word, Excel, and PowerPoint.
• Supervise and train front desk staff, fostering a collaborative team environment.
• Uphold hotel policies and standards while working efficiently under pressure.

Requirements:

• Minimum education: D3/D4 (associate) or S1 (bachelor) relevant to the position.
• Relevant experience in the hospitality industry preferred.
• Excellent verbal communication skills; friendly and professional demeanor.
• Ability to work both independently and as part of a team.
• Proficiency in basic computer applications (MS Word, Excel, PowerPoint).
• English proficiency is an advantage, especially for sales and front office interactions.
• Proactive, initiative‑driven, and able to handle stressful situations.
• Willingness to be placed at Maxone Hotel Bukit Jimbaran.

Work Schedule:

• Days: Monday – Monday (7 days a week)
• Hours: 00:00 – 00:00

Additional Information:

• Gender: Male
• Key Skill: Verbal Communication